Rudeness is as contagious as a cold
How do people respond to rudeness? Do they respond with “blow to blow” or try to smooth out sharp corners? Studies show that, unfortunately, humanity is more likely to have a first model of behavior, and people may not even realize it. Roughness towards them is subconsciously handled by the brain, and these processes ultimately lead to reciprocal rudeness – and then the process is already going on, from time to time taking the scale of the local epidemic. The Science Alert portal, together with scientists, figured out how this happens.
In 2016, the University of Arkansas, for example, watched the workers for a long time and found that those who were insulted at the beginning of the day more often offended their colleagues in the following hours. Psychological tests have shown that the reason for this is the loss of self-control. One of the scientists, Christopher Rosen, said that people tend to reflect on the moral damage they have done, it spends a lot of mental energy, and all this reduces the ability to control one’s own behavior – that’s why people who are offended are more inclined to be rude others. In addition, the more often the participants of the experiments were told of troubles, the more often they perceived innocuous, seemingly words as rudeness, for example, the words “beautiful shoes” could be perceived in an ironic manner, which again led to resentment. This was confirmed by another study conducted by Trevor Foulk of the University of Maryland. If people before the start of the working day showed video clips, where the actors communicated impolitely with each other, viewers during the day were more susceptible to possible injuries. Other people (those of workers who in some cases were witnesses of rudeness) also noted that those who were offended earlier, later communicate more coarsely.
Experts stressed that impoliteness and rudeness can influence the productivity of a person and his life as a whole. Offended people work worse, they have problems with trust, anger , fear and other negative emotions. Scientists recommended those who are offended, do not give in to the impulse, and do something instead that will restore self-control, but, the researchers admitted, it’s easier to write than to do, because often people do not even realize that they are spreading the negative.