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1. When looking the understanding base on the IBM Help website, what is the very best search approach for locating targeted information?
A. Select just one particular product and only 1 keyword.
B. Pick the solution, operating program and a date variety.
C. Target a wide set of records, by utilizing just a single keyword.
D. Choose the item(s) and other certain criteria for which a resolution is needed.
two. What are two responsibilities of the Main Web site Technical Make contact with? (Select two.)
A. Opening all PMRs on behalf of all their Support Analysts.
B. Downloading computer software from Passport Advantage for use by the end user.
C. Assigning up to nine Secondary Site Technical Get in touch with per finish user contract.
D. Uploading all End User Debug files to ESR/SR on behalf of their support analysts.
E. Accept or deny a request for a Assistance Provider’s engineer to acquire access to an finish customers account.