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Exam : BH0-006 certification exam demo
Title : ITIL V3 Foundation Certificate in IT Service Management
two. Where ought to details of a Workaround constantly be documented?
A. The Service Level Agreement (SLA)
B. The Issue Record
C. The Availability Management Info Method
D. The IT Service Continuity Program
3. Which of the following are targets of Service Operation?
1. To coordinate and carry out the activities and processes essential to provide and manage services at agreed levels to the enterprise
2. The successful release of services into the reside atmosphere
A. 1 only
B. two only
C. Each of the above
D. Neither of the above
Pass999 BH0-006 Exam
ITIL V3 Foundation Certificate in IT Service Management
Exam Number/Code : BH0-006
Exam Name : ITIL V3 Foundation Certificate in IT Service Management
Concerns and Answers : 160 Q&As
Update Time: 2011-01-06